We do not include international mail forwarding as part of our service. If you need any mail, cheques, special documents or parcels forwarded to an address outside of the UK then you will need to schedule and pay for international delivery. You will then need to provide us with the shipping label so that we can send the mail or parcel to you.
When you receive a piece of mail or parcel that needs to be forwarded, you will receive an email notification form us.
You will then need to create your own shipping label using a service like Royal Mail, FedEx or Parcel Force. You will need to add in the details of your collection address (GoForma, 40 Bowling Green Lane, London, EC1R 0NE) and need to ensure that items are collected during our normal business hours between 9am to 5pm Monday to Friday.
Once you have confirmed and paid for your mail to be forwarded you will need to respond to our email with the collection time and shipping label.
Please note, we are only able to hold your mail for up to 14 days. If we do not hear from you then we will need to return your mail to sender or dispose of your packages.