Mail shredding process

For customers with a digital mail forwarding package (e.g. we open your mail, scan it and send you a copy) - we will automatically shred your mail the following Friday from when it arrives unless you have requested to collect or forward the mail.

As an example - mail received on Wednesday 1st of April would be shredded by midday on Friday 10th April, unless you have requested to collect or forward the mail before Friday 10th April.